Motivational Programs on Effective and Appropriate Risk-Taking
- Do you encourage innovation and creative thinking on the part of your associates?
- Do your employees feel comfortable taking reasonable risks to advance the organization’s goals?
- Is your corporate climate conducive to suggestions, creativity and change… or do associates fear “paying the ultimate price” for making suggestions or thinking and acting creatively (within guidelines)?
Studies show that 98% of an organization’s problems can be solved routinely. However, the other 2% have the most impact on the organization and require employee participation and innovation .
Sandy inspires associates at all organizational levels take targeted, goal-focused and appropriate risks to create breakthrough performance.
No Risk, No Reward One-Sheet
More details on how Sandy helps your organization create breakthrough performance through reasonable and appropriate risk!
Programs for Administrative Professionals!
Creating the WOW for Your Company, Your Career and Your Life!
As a former Administrative Professional, Sandy has "been there and done that" in the Administrative Professional arena. From entry-level secretary to Executive Assistant, Sandy has held various administrative positions for over 15 years. In these programs, Sandy shares insightful and on-target information, tips and ideas to help Administrative Professionals advance their careers and their organization's goals, as well as their personal dreams.
Click here for more information on Sandy's inspiring and informative programs to "Support the Supporters" of your organization! |
Inspiring Programs on the Mindsets and Habits of High Achievers
- Are you good at setting goals?
- Maybe you’re a great goal-setter, but are you a great goal-achiever?
- Are you continually setting goals, or “getting ready” to accomplish them…without ever reaching the desired result?
- Are you holding yourself back from achieving all you know you can achieve?
The mindsets and habits of high achievers offer key principles and concepts that help others achieve their dreams.
Sandy inspires audiences by sharing stories and concepts that help them create a framework and plan to achieve success, increase self-reliance and self-confidence, and maintain focus and unwavering commitment to their dreams.
It's My Dream... One-Sheet
More details on Sandy's enthusiastic program that re-inspires and re-kindles the dream in others!
Administrative Professionals Day 2008 in New York
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Values-Based Programs on Extraordinary Customer Service
- Do your associates create a "WOW" every time they interact with customers?
- Do they offer extraordinary customer service, even when having a bad day?
- Does your company receive the level of testimonials, referrals and repeat business you desire?
- Do your employees connect with their personal values, as well as your corporate values, in every interaction with external and internal customers?
In this competitive business climate, GOOD is a bare minimum in the area of service. Customers expect us to be GOOD - that's why they hire us. But GOOD is forgettable.
This explains the customer service fact that satisfied customers tell 5 people about their GOOD experience, while dissatisfied customers tell 10 - and 13% tell up to 20 people about their bad ones! We must create such unforgettably exceptional positive experiences that customers are compelled to tell everyone they know about their exceptional experience with us!
This Program Also Has a Unique and Impactful Team-Building Activity & Video Deliverable: Values & Service... YOUR Style!
If desired, Sandy will create an inspiring and empowering video of your associates articulating their feelings on service and values by conducting a guided facilitation to:
- identify and connect with personal values;
- reiterate and reinforce company values;
- choose photos, quotes and ideals to include in the video that reinforce critical values concepts; and
- be photographed and videotaped (on a volunteer basis) in order to articulate their values, as well as what customer service and employment at your organization mean to them.
Once attendees are guided to focus on and articulate their personal values and their connection to company values and customers, it is extremely difficult, if not impossible, to lose that focus when dealing with future customers because they’ve connected with the personal values that allow – in fact, compel – them to do so in every interaction with customers and colleagues.
Customer Service One-Sheet
More details on Sandy's uplifting and impactful customer service programs and team-building video deliverable! |
