Sandy's Motivational Programs & Services
Very few speakers can step in on short notice and do such an incredible presentation, much less one that is tailor-made to us. What an awesome job! On behalf of all the NALS members and myself personally - thank you so much for stirring us with your presentation. I seriously do hope that you will come back to us in the future.
- Tammy Shatwell-Mullins
NALS Education and Certification Manager
NALS...the association for legal professionals
Sandy's Corporate and Conference Programs
- Motivational Keynotes & Convention Sessions
- Panel Moderation
- Facilitation at Meetings and Retreats
- Customized Training Programs
- Emcee Services
- Speechwriting and Speech Coaching
- Customized Assessments to help you create a "road map" for Turning Your Workplace Into a WOWplace!
Sandy's keynotes and convention programs contain fun and inspiring
songs and song parodies.
Ask her about a song or custom song parody for your organization!
Thank you for your care and WOW for us! This program gave me great ideas for my fellow employees. I cannot wait to get back and put this information into action! Very needed and useable information. Thanks, Sandy! Enjoyed your songs, also. You are a very touching person!
- MHCA Conference Attendees
Do your employees have to come to work because they make a paycheck… or do they love to come to work because they make a difference? Disengagement and burnout prevent employees from connecting with organizational and personal values, inhibiting creativity, innovation and compassion.
Even if your industry is filled with WOW customer experiences, it’s easy to forget the everyday small WOW’s we can create for ourselves and our employees that make them continue to go the extra mile to find extra hidden WOW’s that add up to exceptional experiences for employees and customers alike.
Sandy’s enthusiastic, interactive and inspiring programs overflow with ideas and tips to show you how to create everyday WOW experiences for yourself and everyone around you!
Employees can't WOW customers if they don't WOW each other. A WOWplace™ is based on:
- Respect: WOW leaders don't DEMAND respect, they COMMAND it. Demanding respect implies we haven't earned it; commanding it means that we have.
- Honesty and Trust: WOW people are TRUSTING and TRUSTWORTHY and realize that it is a two-way street.
- Commitment to an ideal: WOW individuals are passionate about helping and inspiring others. What are you passionate about and committed to do?
In fact, how do you and your employees answer this question:
W ill I
W on't I?
Will I or Won't I create an exceptional experience for this person (customer or co-worker)? Will I or Won't I do what is absolutely right and necessary, each and every time I have a choice to make a difference in the life of another person? Does everyone in your organization consistently act according to their values and answer, "I Will" - or do they often act according to their mood and answer, "I Won't!"... ? Every associate in an organization must help create such a WOW that customers are compelled to tell everyone they know... but in order to do this, they must also lead by example and create the WOW for each other.
In this program, Sandy offers uplifting ideas, concrete examples and easy-to-use models to help attendees remember they do make a difference, offering the tools necessary to move organizations forward in terms of service, creativity, values and respect. Through entertaining and impactful stories and examples, Sandy reminds attendees to break the “status quo” in order to create WOW experiences for customers and colleagues. Sandy’s approach helps attendees think more proactively and innovatively to create successful, engaged and inspired workplaces (WOWplaces™) that achieve the highest levels of employee and customer satisfaction, fulfillment, loyalty and success. A highly impactful ending to her keynote includes an original song that engages the audience in a musical "wrap-up" of points touched upon in the program.
Click here for more information on this popular program!
Are you good at setting goals? Maybe you're a great goal-setter, but are you a great goal-achiever?
The mindsets and habits of high achievers offer key principles and concepts that help others achieve their dreams. In this highly motivational program on goal-setting, achievement and success, Sandy focuses on these mindsets and habits, as well as effective goal-setting tips and techniques.
Sandy inspires her audiences by sharing stories and concepts that help them create a framework and plan to achieve success, increase self-reliance and self-confidence, and maintain focus and unwavering commitment to their dreams. More importantly, she helps attendees move from their current stage in life to the life of their dreams by encouraging them to start dreaming again (maybe for the first time in a long time). Attendees actually begin their own plans to achieve their dreams before they leave!
Click here for more information on this popular program!
Risk is not a one-time event; it’s a habit… and it’s not about jumping out of a plane… it’s about jumping out of your SELF!
As a society, we’re too often taught to avoid risks and focus on "playing it safe." What we’re not taught is that some level of risk is necessary in order to progress forward, nor are we taught what this level is, how to gauge and leverage it for success, or the high cost of "playing it safe".
This program is designed to help attendees create breakthrough performance by learning to think differently about taking risks and realize the critical importance of taking calculated and appropriate risks. They will also discover the factors they will face when deciding to take risks, as well as principles to follow to achieve their goals and gain buy-in from others. Sandy shares personal experience and the experiences of others who have escaped the trap of "playing it safe" to inspire attendees to think more creatively about taking personal and professional risks.
With this program, Sandy also helps organizations create a climate that encourages and rewards reasonable and appropriate risk, so employees feel empowered to connect with their values and creativity to produce exceptional experiences for themselves, their colleagues and their customers!
Click here for more information on this popular program!
I want to express our sincere gratitude for your role as Emcee. There is no doubt that bringing you back for a second year was one of the best decisions we made for APC. Your energy knows no bounds and reaches out and touches everyone in the general sessions! Your singing added a personal touch... your stage presence and outgoing personality made the APC very proud indeed to have you as our Emcee. It was such a joy working with you. I could always count on you to deliver our message. I can't thank you enough for making this one of the best conferences ever.
- Ellen Ackerman
APC Conference Director
As EMCEE for your conference, Sandy brings a liberal dose of warmth, humor, and connection that delivers the right message and creates an experience attendees will not forget. From humorous interactions, to fun quizzes and interactive games, to inspiring quotes, to delivering key messages, Sandy's personal style makes everyone feel welcome and valued. She even sings! Sandy will also attend your fun events, dress in "themed" attire for fun programs, help with raffle drawings... and generally do whatever needs to be done to create a consistent and welcoming presence when your organizers cannot be "everywhere at once"!
A WOWplace cannot be created overnight - or all in one leap. Rather, a WOWplace is created by setting performance goals for each specific area of the organization. By forming quantitative and qualitative targets and then establishing systems and procedures for measuring, monitoring, and achieving the desired goals, a WOWplace is created, step by step. Thus, it is critical for leaders to understand where their organization is in terms of leadership, trust, respect, service, knowledge, competence, and a multitude of other factors that contribute to creating WOWs or OWs for their customers and employees alike. Custom assessments help you identify where your organizational strengths lie, as well as any gaps that exist in your WOWplace.
Sandy has teamed up with Aspen Consulting Group (providers of customized assessment and consulting services to organizations across the U.S.) to help you identify your organization's pressing issues and develop a "roadmap" to assist you in creating (or further enhancing) your WOWplace!
Some of the areas Sandy's team can help you assess include:
- "connecting the dots" between the organization's mission and values, and employees' personal values and work ethic;
- understanding employees' attitudes and beliefs regarding recognition and reward systems and programs currently in place (or not);
- discovering how employees feel about the service provided to them by their co-workers - and vice versa;
- uncovering gaps in customer service policies known by employees, but not by upper management;
- identifying employee views regarding trust, respect, and values in the workplace;
- analyzing the effectiveness and "tone" of communication vehicles to customers and employees; and
- ...many more interpersonal and organizational/cultural issues critical to the success of the WOWplace.
Call today to discuss a custom assessment for your organization that will help you, one step, one system, one WOW at a time... turn your workplace into a WOWplace!
Sandy, you were a great coach and source of inspiration to all of us. Thanks to your passionate engagement and support, the presentations were a big success. Thank you for all of your hard work!
Just wanted to personally write you a note to thank you for the work that you did for me as well as our whole executive team. The convention was a WOW! Attendee feedback has been excellent. And the feedback on the messaging and quality of communication has been amazing. All that’s due in large part to you and the work you did with all of us. Our messages were clearer, simpler and more interesting. And EVERY one of us stepped up our presentation style . . . clearly the best presentations we’ve ever made. Objective met!! And the best part . . . it was fun. You understood us and our needs and crafted your work and your style to fit our needs and our values.
If you and your team would like help writing and finding the best way to deliver speeches for your conventions, meetings, and training programs, call Sandy! She will work with you to learn your industry, your individual personalities and presentation styles, and your specific business to help you craft a program that is right on target, as well as uplifting and informative. She will also coach you to deliver your presentation at the highest possible level of energy, passion, and connection.
Call today to discuss what Sandy can do to help you achieve your goals for your next presentation!
(Click on any seminar title below to view more seminar details and valuable tips regarding that topic)
Turn Your Workplace Into a WOWplace™!
(Click here for Manager/Supervisor Training Program Outline)
Creating the “WOW” for Your Company, Your Career, and Your Life!
(Click here for 3-Hour Program Outline)
It's My Dream and Who Am I to Stop Me?
(Goal-Setting, Planning and Achievement presentation and facilitation)
Call for details on the following training programs:
Creating "WOW" Customer Service
(Customized Front Line Customer Service training program)
Creating the "WOW" for Employees
(Improving Employee Motivation and Engagement)
Call us today, at 407-856-1188, or e-mail us for more details regarding Sandy's speaking services, and how she can inspire and empower your organization to achieve more!